ITS training needed to support deployment reveals project survey
The first results of the CAPITAL project’s stakeholder consultation have been collected and reveal there is a relatively low level of awareness of the potential benefits C-ITS services can bring. The feedback received from the project’s web-based questionnaire, interviews and self-assessment, led by the CAPITAL project’s consortium, show that many people from vital target audiences such as public authorities and policymakers remain in the dark regarding C-ITS services.
The main aim of the CAPITAL project is to create a collaborative capacity building community and deployment programme to support public and private stakeholders implementing (C-)ITS with training and educational resources. However, the project also aims to raise awareness of these services, a crucial issue to consider if it is to be successful as an effective educational tool in this field.
Above: An overview of the questionnaire participants
During the first months of the project our partners focused specifically on identifying the main stakeholder groups’ needs and knowledge gaps, using a variety of instruments (e.g. web-based questionnaire, interviews, self-assessment, etc.) to collect data, in order to develop specialised training programmes and to assess the level of C-ITS awareness. The idea being that by consulting our target audiences the project members can better design C-ITS training courses and tools.
In total 117 web-questionnaires were received and nine in-depth interviews were carried out involving representatives of 23 countries: Albania, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Nigeria, Qatar, Romania, Slovenia, Spain, Sweden, the Netherlands, Turkey, United Kingdom.
For the analysis of knowledge gaps and stakeholder training needs different analysis, procedures were used depending on the types of data received. For example, quantitative statistical methods, like the chi-square test of independence, were used for the online questionnaire responses while qualitative content analysis (QCA) methods were used for evaluating the qualitative interviews and the self-assessments.
Below: Chart reflecting the main areas of interest of questionnaire participants
In the review process, the varying datasets were analysed separately first and then compared with one another under several “priority topics” including “barriers and challenges for ITS implementation”, “main interests for training” and “preferred types of trainings”. For the survey and later analysis, participants knowledge and understanding of ITS and C-ITS was broken down into three levels:
- Level 1 – People with no knowledge or very limited understanding of ITS deployment.
- Level 2 – People with advanced and intermediary knowledge and some experience of or familiarity with different ITS systems or already deployed ITS applications/services.
- Level 3 – Highly experienced people possessing extensive experience in research and deployment of ITS technologies.
Among the conclusions of the survey analysis was that different topics will be required for each of the three levels, although some topics could be applied to all three levels. The results also showed that a training programme which combines easy to access online training (including online courses and webinars) and face-to-face training (such as workshops and on-site visits) would significantly improve the project’s outreach. In addition, the personal contact with the trainers and other trainees was emphasised as an important aspect by the respondents as it would allow for exchanges of information and experiences.
Above: Main factors hinding ITS deployment according to questionnaire respondents
Based on these findings, we concluded that these opportunities for exchanges of information and experience should take place at local level and focus on the specific needs and challenges in a practical way. The results also suggest that training activities conducted outside of the training programme could foster further cooperation within the ITS sector.